FAQs
More FAQs- Do all staff receive training and development?
- When will I be able to walk on my floors?
- Are all your employees background checked?
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
Hard-surface floors treated with an acrylic finish can be lightly walked on within an hour after the last coat was applied. We recommend allowing the floor to dry for 24 hours before allowing heavy traffic on it.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Chatham, Windsor & Sarnia we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.