FAQs
More FAQs- Do all staff receive training and development?
- Are all your employees background checked?
- How often do I need to get my commercial carpets professionally cleaned?
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Chatham, Windsor & Sarnia we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
To keep the carpets in your business in good shape, we highly recommend a regular carpet cleaning and maintenance program that helps extend the life of your carpets. It’s best to have your carpets cleaned monthly using our low moisture method to remove soil before it gets ground into your carpet fibres to help alleviate premature degrading. By doing a monthly carpet cleaning, you may only need a deep cleaning carpet service once a year
provide solutions for a range of clients from large scale multi-service 24 hours a day 7 days a week facilities, to one time cleaning engagements. Our research and development team have created state of the art equipment, products and methods to ensure you receive an effective, efficient and environmentally conscious cleaning experience.