FAQs
More FAQs- Are all your employees background checked?
- Will there be an odour after you clean the carpets?
- Do all staff receive training and development?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Chatham, Windsor & Sarnia we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster Clean of Chatham, Windsor & Sarnia cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
provide solutions for a range of clients from large scale multi-service 24 hours a day 7 days a week facilities, to one time cleaning engagements. Our research and development team have created state of the art equipment, products and methods to ensure you receive an effective, efficient and environmentally conscious cleaning experience.