FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- Are all your employees background checked?
- Do I have to move furniture before my acrylic floor cleaning?
ServiceMaster Clean of Chatham, Windsor & Sarnia will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Chatham, Windsor & Sarnia we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Yes. We do not remove heavy items such as file cabinets, conference room tables, book cases, lobby furniture, and large pieces of furniture. We recommend that you have any such items moved prior to your appointment date. If items are too large to move, consult with your technician.